How To Order

Burk Technology accepts orders through its online store, by email to orders@burk.com and by phone at 800-255-8090. You may also fax your purchase order to 978-486-0081. If your order is tax exempt, please include a copy of your tax exemption certificate.

Payment

Payment by MasterCard, VISA or company check is expected when the order is placed. Net 30 terms are available to customers on approved credit. On repair orders, payment is due prior to return shipment.

Pricing

Prices quoted in a written Burk Technology proposal are valid for 30 days and are subject to change without notice beyond 30 days. We reserve the right to correct errors in published prices.

Shipping

Most new products and repair orders ship same-day. To the extent possible, we will notify customers of any delays in shipping or product availability.

Title and responsibility for all shipments transfers to the customer upon release to the shipping carrier. Claims for loss, theft or damage in shipping must be made directly with the carrier.

Returns

Returns, whether for credit, warranty service, or non-warranty repair must be accompanied by a Return Authorization. Returns for credit are subject to a 15% restocking fee and must be returned in saleable condition.

Warranty

Unless otherwise specified, Burk Technology products are warranted to be free from defects in workmanship and materials for two (2) years. Please see your product’s accompanying documentation for warranty details.