Firmware Updates now available for ARC Plus, ARC Plus SL and ARC Plus Touch

Posted Sep 13, 2019Firmware Updates now available for ARC Plus, ARC Plus SL and ARC Plus Touch

ARC Plus, ARC Plus SL

Firmware Version 3.0.3.4 now available


ARC Plus systems running Version 2 or Version 3 firmware can now be upgraded with new features and capabilities. Changes from firmware version 3.0.3.1 to 3.0.3.4 are highlighted below. Detailed descriptions of these changes can be found in the Release Notes document included in the firmware download package. AutoLoad Plus version 3.1.109 or higher should be used with this version of ARC Plus firmware.


Resolved Issues:

  • Plus-X device handshake has been enhanced.
  • Version 5 ARC Plus macros that control status channels on a version 3 ARC Plus now execute properly.

To Install the New Firmware:

  1. Visit www.burk.com/downloads
  2. Download and install Burk Firmware Loader 1.0.9 or higher. 
  3. Download Manual - Burk Firmware Loader and follow the instructions for updating the ARC Plus firmware.

For further information or for assistance with this upgrade, please contact Burk Technology Technical Support at 978-486-3711 or by email at support@burk.com


ARC Plus Touch

Firmware Version 4.0.3.3 now available


ARC Plus Touch systems running Version 4 firmware can now be upgraded with new features and capabilities. Changes from firmware version 4.0.3.0 to 4.0.3.3 are highlighted below. Detailed descriptions of these changes can be found in the Release Notes document included in the firmware download package.


Resolved Issues:

  • Plus-X device handshake has been enhanced.
  • Version 5 ARC Plus macros that control status channels on a version 4 ARC Plus now execute properly.

To Install the New Firmware:

  1. Visit www.burk.com/downloads
  2. Download and install Burk Firmware Loader 1.0.9 or higher. 
  3. Download Manual - Burk Firmware Loader and follow the instructions for updating the ARC Plus firmware.

For further information or for assistance with this upgrade, please contact Burk Technology Technical Support at 978-486-3711 or by email at support@burk.com