Firmware Version is now available for ARC Plus Touch and ARC Plus SL.

Posted Nov 18, 2015

ARC Plus Touch and ARC Plus SL systems running Version 5 firmware can now be upgraded with new features and capabilities. Changes from firmware version to are highlighted below. Detailed descriptions of these changes can be found in the Release Notes document included in the firmware download package.

New Features and Enhancements

  • ARC Plus Touch and ARC Plus SL users can now take advantage of the Burk Email Cloud Service.

To install the new firmware, follow these steps:

  1. Visit and select the support page for ARC Plus Touch or ARC Plus SL.
  2. Download and install AutoLoad Plus version 3.1.74 or higher.
  3. Download the ARC Plus zip folder titled ARC Plus
  4. From this zip folder, extract and save files "Release Notes ARC Plus" and "ArcPlus_5_0_2_1.bin".
  5. At the Windows Start Menu, navigate to All Programs > Burk Technology > AutoLoad Plus > ARC Plus Firmware Loader.
  6. Launch the ARC Plus Firmware Loader and browse to the "ArcPlus_5_0_2_1.bin" file to complete the installation.

For further information or for assistance with this upgrade, please contact Burk technical support at 978-486-3711 or by email at