Warp Engine is now a standard feature of AutoPilot.

Warp Engine is now a standard feature of AutoPilot.

Posted Jul 11, 2016

Warp Engine polling enables fast, bandwidth efficient, real-time monitoring of up to 100 sites per second, with each site reporting as many as 32 status and/or meter values. Larger networks just take a little longer, polling up to 500 sites in 5 seconds. Warp Engine polling uses very small pack ...read more

Facilities Control

ARC Plus Touch

The Industry’s Most Powerful Remote Control

The ARC Plus Touch brings power, flexibility and efficiency to IP-based broadcast remote control. Taking advantage of the scalability of IP and offering innovative options for I/O hardware connectivity, the ARC Plus Touch connects an unlimited number of sites, each with up to 256 channels of metering, status and command.

IP-Based Control Built for the Realities of Broadcast

Bandwidth-friendly, the ARC Plus Touch is optimized for real-world broadcast links, eliminating the need for costly legacy solutions.

Efficient, Flexible Alarm Notification

Alert appropriate personnel with selective alarms. Targeted alerts via email, SMS, or the optional telephone Recordable Speech Interface (RSI) assure the proper response.

Better Access than Ever Before

The ARC Plus Touch supports a wide range of operator access options. The convenient touch screen makes monitoring and control simple. The built-in web interface allows access from any PC without installing software. Mobile access is possible using the mobile web interface or optional telephone interface. PC-based management using AutoPilot supports IP links and legacy dialup connections.

SNMP Plus

Now it’s easier than ever to connect to remote site equipment using SNMP Plus, the new optional SNMP manager inside the ARC Plus Touch or ARC Plus SL*. Integrate any SNMP-enabled device on your LAN or WAN with no additional wiring.

Built-in Support for Jet™ Active Flowcharts

The Jet Active Flowcharts option makes intelligent automatic site control easier than ever. Create automatic functions quickly by drawing simple flowcharts—no code required. Automatic functionality is built into the ARC Plus Touch, eliminating the need for a full-time PC connection

AutoPilot® Monitoring and Control Software

Use the optional AutoPilot software to manage your ARC Plus Touch systems along with ARC Solo and legacy ARC-16, GSC3000 and VRC2500 remote controls.

Optional Recordable Speech Interface

The optional RSI Enables dial-in/dial-out telephone control for the ARC Plus Touch. Featuring a pre-recorded vocabulary tailored for the broadcast industry, users can add up to 1,000 words or short phrases using standard .WAV files.

See ARC Plus Touch in action: Check out our live demo. (Username: demo, Password: demo

ARC Plus SL

Affordable IP-Based Remote Control

Built on the proven ARC Plus platform, the ARC Plus SL provides affordable, full-featured broadcast remote control in a slim, 1RU footprint. With all the power of the ARC Plus system—plus compatibility with any ARC Plus—the ARC Plus SL redefines economical IP-based remote control.

IP-Based Control Built for the Realities of Broadcast

Bandwidth-friendly, the ARC Plus SL is optimized for real-world broadcast links, eliminating the need for costly legacy solutions.

Efficient, Flexible Alarm Notification

Alert appropriate personnel with selective alarms. Targeted alerts via email or SMS assure the proper response.

Better Access than Ever Before

The ARC Plus SL supports a wide range of operator access options. The built-in web interface allows access from any PC without installing software. Smartphone access is possible using the mobile web page. PC-based management using AutoPilot supports IP links and legacy dialup connections.

SNMP Plus

Now it’s easier than ever to connect to remote site equipment using SNMP Plus, the new optional SNMP manager inside the ARC Plus Touch or ARC Plus SL*. Integrate any SNMP-enabled device on your LAN or WAN with no additional wiring.

Built-in Support for Jet™ Active Flowcharts

The Jet Active Flowcharts option makes intelligent automatic site control easier than ever. Create automatic functions quickly by drawing simple flowcharts—no code required. Automatic functionality is built into the ARC Plus SL, eliminating the need for a full-time PC connection.

AutoPilot®

Use the optional AutoPilot software to manage your ARC Plus systems along with legacy ARC-16, GSC3000 and VRC2500 remote controls.

ARC Plus

The Original ARC Plus

Built on an IP networking backbone and taking advantage of the power and reliability of embedded processing, the ARC Plus ushered in a new era of flexibility, connectivity and automation in broadcast remote control, Now replaced in the product line-up by the ARC Plus Touch, the ARC Plus is fully supported with firmware updates, same-day service, and expert telephone technical assistance.

ARC Plus Touch

The ARC Plus Touch offers built-in IP control with web and smartphone access, built-in macros and virtual channels, and is expandable to up to 256 channels using distributed I/O modules connected via Ethernet. Learn more about the ARC Plus Touch.

ARC Plus SL

Built on the proven ARC Plus platform, the ARC Plus SL provides affordable, full-featured broadcast remote control in a slim, 1RU footprint. Learn more about the ARC Plus SL.

ARC Solo

Powerful All-In-One Remote Monitoring and Control

The ARC Solo includes many of the powerful features of the ARC Plus while offering the simplicity of a self-contained remote control unit. 16 meters, status and relays are all available on the rear apron. Automatic functions, email notifications and even the new Recordable Speech Interface are built in.

Efficient, Flexible Alarm Notification

Alert appropriate personnel with selective alarms. Targeted alerts via email, SMS or telephone assure the proper response.

Built-In Telephone Access

Burk’s Recordable Speech Interface is built right in for dial-in/dial-out telephone control. Featuring a pre-recorded vocabulary tailored for the broadcast industry, users can add up to 1,000 words or short phrases using standard .WAV files.

Access from Anywhere

The ARC Solo includes a built-in web server, allowing access from any PC, smartphone or tablet without installing software. PC-based management is available using the optional AutoPilot® software.

Automate with Jet™ Active Flowcharts

Intelligent automatic site control is available using Jet, included with ARC Solo. Automatic functionality is built into the ARC Solo, eliminating the need for a full-time PC connection.

Self Contained for Easy Installation

The built-in wiring interface means nothing else to buy or install. Just hook up the meter and status inputs, on-board relays, telco and LAN.

AutoPilot®

Control Everything from One App.

AutoPilot enables multi-site, PC-based facilities management for the entire line of Burk remote controls, including ARC Plus Touch, ARC Plus, ARC Plus SL, ARC Solo, ARC-16, GSC3000 and VRC2500. AutoPilot's fully customizable interface makes managing remote sites easy for operators, engineers and managers. Built-in reports are easily tailored to individual needs, and can be printed automatically or emailed as a PDF to station personnel. AutoPilot also includes network management functionality, bridging the gap between broadcast and IT by including SNMP and ping with traditional I/O.

Warp EngineTM Polling

Warp Engine polling, a standard feature of AutoPilot, enables fast, bandwidth efficient, real-time monitoring of up to 100 ARC Plus or ARC Solo sites per second, with each site reporting as many as 32 status and/or meter values. Larger networks just take a little longer, polling up to 500 sites in 5 seconds. Warp Engine polling uses very small packets, sending only required data and minimizing communications overhead. If communications bandwidth is at a premium cost, it can be further reduced by selection of a slower polling rate.

Jet™ Active Flowcharts

Available as an extension to AutoPilot, Jet Active Flowcharts make automatic intelligent site control easier than ever. Broadcasters can design a wide range of automatic functions by drawing simple flowcharts to describe how the remote control should respond to different conditions. Jet works with any site in AutoPilot, even supporting multi-site control using different models of remote control.

Facilities Control Application

Burk Technology is the industry leader in transmitter remote control and monitoring. Our remote control systems help broadcasters minimize downtime, reduce costs and maintain compliance with FCC regulations.

Receive alarms and access performance data anytime, anywhere.
Keeping unmanned transmitter sites on the air 24/7 requires real-time access to critical performance data and immediate notification of equipment failures. Email alerts direct to your smartphone, tablet or PC give you instant notification of alarm conditions.

Avoid costly visits to remote sites.
With a single click on your smartphone, make a direct connection to an affected site with full monitoring and control of remote equipment. Dial-in / dial-out telephone access ensures connectivity even during IP network outages.

Respond instantly with automated functions.
JetTM Active Flowcharts make site automation easy. Create easy to read flowcharts to respond to failure conditions. Automatically switch to the backup transmitter or the backup power source.

Identify performance degradation before failures can occur.
Monitoring changes in key parameters like forward & reflected power, transmitter heat rise or UPS battery condition can expose potential problems, enabling resolution of underlying issues before a failure occurs.

Schedule custom reports and automate logging.
Create detailed, customized reports. Show alarm history and event summaries, track status changes over time, and print telemetry logs. Run reports on-demand or schedule them periodically. Email report PDFs directly to your desktop automatically.

ARC Plus Touch

The ARC Plus Touch is the flagship of the ARC Plus line. Built for the realities of broadcast, the ARC Plus Touch features operator access via software, web, telephone and front panel. Onboard macros for automatic control enable 24/7 unattended operation without a dedicated computer.

See ARC Plus Touch in action: Check out our live demo. (Username: demo, Password: demo

ARC Plus SL

The ARC Plus SL provides many of the features of the ARC Plus Touch in a single rack unit. The SL is the perfect choice for full featured remote control where front panel and telephone access are not needed.

ARC Solo

The ARC Solo offers sixteen channels of self-contained I/O. It is designed for simplicity, while still maintaining the high standard of performance that broadcasters expect from Burk.

AutoPilot®

AutoPilot makes it easy to distribute system access across the entire operation. Monitor real-time data, manage alarms, create detailed reports, and integrate video monitoring. Manage IT infrastructure, including SNMP devices, with the onboard network manager. Custom views allow complete control of the operator interface, so frontline operators have all the resources they need to monitor remote sites and escalate areas of concern.

Environmental Monitoring

Climate Guard

Protect your Equipment and Data

Environmental problems in the server room can cause costly downtime, damage expensive equipment, and even lead to loss of mission-critical data. HVAC equipment failure, power outages, and simple human error can cause catastrophic IT problems—especially after hours. Server rooms and data centers of all sizes require comprehensive monitoring of environmental conditions to detect a problem as early as possible.

Climate Guard monitors temperature, humidity, flood/leak, and many other conditions that can cause serious IT disasters. Email, SMS and SNMP notifications ensure that responsible personnel can respond quickly and effectively.

Watch for Early Warning Signs

Not all problems happen suddenly. A change in how equipment behaves over time may be an early warning sign of a serious problem. A gradual rise in temperature or a change in sound level may be evidence of impending equipment failure. Climate Guard’s onboard charting allows you to watch for changes in environmental conditions over time, preventing a problem from becoming a crisis.

A Monitoring Solution that Grows with your Needs

Climate Guard’s unique modular design allows you to add capacity and features as you need them. Easily add new sensors as you add equipment, and take advantage of new functionality when you need it.

Climate Guard can support up to a total of 64 sensors, including 3 built-in sensors, 8 switch inputs connected to the rear panel connector, 8 powered switch inputs and up to 45 digital sensors connected in daisy-chain configuration to the front panel sensor ports. One or two optional modules can be installed in the front of the Climate Guard unit to simplify daisy-chain wiring and/or to increase the number of switch inputs or powered switch inputs, up to an overall total of 64 sensors.

Climate Guard LT is a convenient package providing up to a total of 32 sensors including 3 built-in sensors, 8 powered switch inputs and up to 21 digital sensors connected in daisy-chain configuration to the front panel sensor ports.

See Climate Guard in action: Check out our live demo. (Username: demo, Password: demo)

Plus-X EM

Environmental Monitoring for the ARC Plus Remote Control

The Plus-X EM series brings extensive environmental monitoring and control capabilities to the ARC Plus remote control system.  Plus-X EM units can be located where needed in transmitter sites and rack rooms with convenient Ethernet / IP connectivity to the ARC Plus control unit.

Protect your Equipment and Data

Environmental problems at remote sites can cause costly downtime, damage expensive equipment, and even lead to loss of mission-critical data. HVAC equipment failure, power outages, and simple human error can cause catastrophic problems—especially when running unattended. Broadcast equipment requires comprehensive monitoring of environmental conditions to detect a problem as early as possible.

The Plus-X EM series monitors temperature, humidity, flood/leak, and many other conditions that can cause serious problems. Email, SMS and SNMP notifications ensure that responsible personnel can respond quickly and effectively.

Watch for Early Warning Signs

Not all problems happen suddenly. A change in how equipment behaves over time may be an early warning sign of a serious problem. A gradual rise in temperature or a change in sound level may be evidence of impending equipment failure. Onboard charting allows you to watch for changes in environmental conditions over time, preventing a problem from becoming a crisis.

A Monitoring Solution that Grows with your Needs

The Plus-X EM series’ unique modular design allows you to add capacity and features as you need them. Easily add new sensors as you add equipment, and take advantage of new functionality when you need it.

Plus-X EM 64 can support up to a total of 64 sensors, including 3 built-in sensors, 8 switch inputs connected to the real panel connector, 8 powered switch inputs and up to 45 digital sensors connected in daisy-chain configuration to the front panel sensor ports. One or two optional modules can be installed in the front of the Plus-X 64 unit to simplify daisy-chain wiring and/or to increase the number of switch inputs or powered switch inputs, up to an overall total of 64 sensors.

Plus-X 32 is a convenient package providing up to a total of 32 sensors including 3 built-in sensors, 8 powered switch inputs and up to 21 digital sensors connected in daisy-chain configuration to the front panel sensor ports.

See Plus-X EM in action: Check out our live Climate Guard demo. (Username: demo, Password: demo)

Environmental Monitoring Application

Climate Guard and the Plus-X EM series environmental modules for the ARC Plus Remote Control offer a scalable, flexible approach to server

room environmental monitoring without sacrificing ease of installation and operation.

Equipment in the server room is responsible for the smooth operation of a business and its revenue stream. The impact of downtime ranges from direct loss of revenue to decreased customer satisfaction and damaged business reputation. One of the leading causes of downtime in the server room is heat. Server rooms require a constant source of cool air to combat the heat generated by densely populated server racks. Even a brief cooling outage can result in rapidly rising temperatures, eventually leading to downtime and even data loss.

Temperature is not the only environmental threat in the server room. Humidity, flood and leaks, fire and physical security all require attention. Achieving reliability requires IT management to address all of these factors.

Comprehensive environmental monitoring is necessary to achieve the reliability required in today’s server rooms and data centers. Burk’s approach to environmental monitoring gives IT managers 24x7 visibility and tracking of temperature, humidity and other environmental factors. Potentially dangerous conditions are detected and appropriate personnel are notified before costly equipment failures can occur. Learn more about Climate Guard and Plus-X EM Environmental Monitoring solutions and how they can help you maximum up-time and reliability, improve operational efficiency and reduce cooling and service costs.

See Climate Guard in action: Check out our live demo. (Username: demo, Password: demo)

Legacy Products

ARC-16

No longer available. Burk recommends the ARC Plus Touch for new systems. Upgrade existing systems to ARC Plus Touch using the Plus-X Dual IP-8 Adapter.

Overview

The ARC-16 was produced from the late 1980's until 2012. With this system, Burk pioneered multi-site remote control. Inevitably, technology advances, opening the door to new designs rich with improvements most asked for by broadcasters. The ARC Plus Touch is now the flagship of the Burk Technology product line, offering unprecedented convenience and reliability for today’s broadcast operations.

Transitioning from the ARC-16 to the ARC Plus Touch is easy using the Plus-X Dual IP-8 Adapter. Simply replace the ARC-16 with the Adapter and plug in the IP-8 panels. It takes less than an hour and is substantially less expensive too.

ARC Plus Touch

The ARC Plus Touch offers built-in IP control with web and smartphone access, built-in macros and virtual channels, and is expandable to up to 256 channels using distributed I/O modules connected via Ethernet. Learn more about the ARC Plus Touch.

ARC Solo

Ideal for sites where expansion capability is not required, the ARC Solo includes many of the powerful features of the ARC Plus while offering the simplicity of a self-contained remote control unit. Learn more about the ARC Solo.

GSC3000

No longer available. Burk recommends the ARC Plus Touch for new systems. Upgrade existing systems to ARC Plus Touch using the Plus-X GSC Adapter.

Overview

The Burk GSC3000 was a popular remote control for many years. Building on the original designs, Burk offered many updates to the firmware and kept the hardware current as long as possible. Inevitably, technology advances, opening the door to new designs rich with improvements most asked for by broadcasters. The ARC Plus Touch is now the flagship of the Burk Technology product line, offering unprecedented convenience and reliability for today’s broadcast operations.

Transitioning from the GSC3000 to the ARC Plus Touch is easy using the Plus-X GSC Adapter. Simply replace the GSC3000 with the Adapter and plug in the Wiring Interface Units and Command Relay Units. It takes less than an hour and is substantially less expensive too.

ARC Plus Touch

The ARC Plus Touch offers built-in IP control with web and smartphone access, built-in macros and virtual channels, and is expandable to up to 256 channels using distributed I/O modules connected via Ethernet. Learn more about the ARC Plus Touch.

ARC Solo

Ideal for sites where expansion capability is not required, the ARC Solo includes many of the powerful features of the ARC Plus while offering the simplicity of a self-contained remote control unit. Learn more about the ARC Solo.

VRC2500

No longer available. Burk recommends the ARC Plus Touch for new systems. Upgrade existing systems to ARC Plus Touch using the Plus-X GSC Adapter.

Overview

The Burk VRC2500 was a popular remote control for many years. Building on the original designs, Burk offered many updates to the firmware and kept the hardware current as long as possible. Inevitably, technology advances, opening the door to new designs rich with improvements most asked for by broadcasters. The ARC Plus Touch is now the flagship of the Burk Technology product line, offering unprecedented convenience and reliability for today’s broadcast operations.
Transitioning from the VRC2500 to the ARC Plus Touch is easy using the Plus-X GSC Adapter. Simply replace the VRC2500 with the Adapter and plug in the Wiring Interface Units and Command Relay Units. It takes less than an hour and is substantially less expensive too.

ARC Plus Touch
The ARC Plus Touch offers built-in IP control with web and smartphone access, built-in macros and virtual channels, and is expandable to up to 256 channels using distributed I/O modules connected via Ethernet.Learn more about the ARC Plus Touch.

ARC Solo
Ideal for sites where expansion capability is not required, the ARC Solo includes many of the powerful features of the ARC Plus while offering the simplicity of a self-contained remote control unit.Learn more about the ARC Solo.


PPM™ Assurance

No longer available. For technical support on PPM Assurance products, call 978-486-3711 or email support@burk.com.

Firmware version 1.0.66 is now available for the PPM Assurance Monitor. The new firmware includes a user editable Encoding Timeout period to ensure proper operation with both first and second generation PPM Encoders. For further information, please refer to the Release Notes document included in the firmware download package, and to the PPM Assurance Monitor / Network Settings section in the PPM Assurance Manual, Rev C.

Arbitron® and Arbitron PPM™ are trademarks of Nielsen Holdings N.V.

Upgrade

Upgrade your ARC-16 or GSC/VRC in under an hour!

Get the latest in Transmitter Remote Control technology from Burk, the company you trust to keep your stations on the air. The Burk ARC Plus Touch leverages the Internet and the power of today’s super-fast processors to bring you advanced features that keep on running without a computer.

Features like:

  • Smartphone and web interfaces
  • Email notifications
  • Locally executed macros
  • Alarm prioritization and roll-up
  • Distributed I/O
  • Calculated Virtual Channels
  • Inter-site access to all your ARC Plus systems

Upgrading to ARC Plus Touch is as easy as:

One: Rack-in a Plus-X Dual IP-8 Adapter (for ARC-16 systems) or a Plus-X GSC Adapter (for GSC/VRC systems).

Two: Disconnect 2 DB-37 connectors from the back of your old system and plug them into the Plus-X adapter.

Three: Import the configuration file from your old system to copy labels and units to your new ARC Plus Touch.


Upgrade today. Contact us at sales@burk.com or call (978) 486-0086 x700


News & Announcements

Warp Engine is now a standard feature of AutoPilot.

Warp Engine is now a standard feature of AutoPilot.

Posted Jul 11, 2016

Warp Engine polling enables fast, bandwidth efficient, real-time monitoring of up to 100 sites per second, with each site reporting as many as 32 status and/or meter values. Larger networks just take a little longer, polling up to 500 sites in 5 seconds. Warp Engine polling uses very small pack ...read more

Firmware Version 1.0.29 is now available for ARC Solo.

Firmware Version 1.0.29 is now available for ARC Solo.

Posted Jul 11, 2016

ARC Solo systems can now be upgraded with new features and capabilities. Changes from firmware version 1.0.27 to 1.0.29 are highlighted below. Detailed descriptions of these changes can be found in the Release Notes document included in the firmware download package. New Features and Enhancements < ...read more

Firmware Version 5.0.3.5 is now available for ARC Plus Touch and ARC Plus SL.

Firmware Version 5.0.3.5 is now available for ARC Plus Touch and ARC Plus SL.

Posted Jul 11, 2016

ARC Plus Touch and ARC Plus SL systems running Version 5 firmware can now be upgraded with firmware version 5.0.3.5. Changes from firmware version 5.0.2.6 to 5.0.3.5 are highlighted below. Detailed descriptions of these changes can be found in the Release Notes document included in the firmware down ...read more

Burk ARC Plus Scores in Green Bay

Burk ARC Plus Scores in Green Bay

Posted Jun 20, 2016

Andy Disterhaft, Director of Engineering & Operations for Relevant Radio, tells how he uses ARC Plus and AutoPilot® to stay connected to his transmitter sites and to help manage his team’s engineering workload. Read Andy’s report in RadioWorld at: http://www.radioworld.com/article/burk-arc-plus ...read more

Industry leaders depend on Burk.